1. What products does CrosPeak Athletics offer?
CrosPeak Athletics offers a selection of sports, fitness, and athletic products designed to support different activities and active lifestyles.
2. Where do you ship?
We currently ship orders within the United States only.
3. How long does order processing take?
Orders are generally processed within 1–3 business days after payment confirmation.
4. How long does shipping take?
Estimated delivery time is generally 5–10 business days after an order has been processed and shipped.
5. How can I track my order?
Once your order has shipped and tracking information becomes available, we will send a shipping confirmation email with tracking details.
6. Can I change or cancel my order?
Please contact us as soon as possible if you need to change or cancel an order. We cannot guarantee changes or cancellations after processing or shipment has begun.
7. What is your return policy?
Eligible products may be returned within 30 days of receipt, provided they are unused and in their original condition.
Please refer to our Return & Refund Policy for complete details.
8. Who pays for return shipping?
For verified defective, damaged, or incorrect products, we cover applicable return shipping costs.
For non-quality-related returns, customers are responsible for return shipping costs.
9. How long do refunds take?
After an approved return has been received and inspected, refunds are issued to the original payment method.
Please allow 3–5 business days after refund approval for processing. Your payment provider may require additional time.
10. Do you offer subscription services?
No. Purchases through our website are one-time transactions. We do not automatically charge recurring subscription or membership fees.
11. How can I contact customer service?
You can contact our customer service team at:
For general inquiries:
12. Where is CrosPeak Athletics located?
CrosPeak Athletics LLC
1960 gary cir, pensacola, FL 32505
United States